SMART Remote Management

SMART Remote Management provides a one-stop solution for education and business administrators to maintain, control, support and secure devices from any web browser. SMART Remote Management is specifically designed to centrally manage all devices – iOS®, Android™, Chrome OS™ and Windows® – including SMART Board® displays with iQ.

With intuitive dashboards and diagnostics, SMART Remote Management shows a summary view of not only your SMART Board displays with iQ, but your entire mix of devices with the power to efficiently manage them all – no matter their location. SMART Remote Management is flexible and easily scalable from hundreds to hundreds of thousands of devices. By tracking and reporting a variety of parameters, you can know the status of your device fleet and users in real-time.

Available by subscription or included in selected SMART Board interactive displays.*



Support and maintenance

  • Provide remote assistance by taking control of device screen
  • Initiate multiple support sessions simultaneously
  • Centrally manage apps, devices and operating system (OS) settings and updates
  • Apply and impose device, apps and web usage policies, either manually or triggered
  • Streamline software distribution and OS updates for the entire device fleet


Security and alerts

  • Send instant messages to device fleet
  • Blacklist /whitelist website URLs
  • Create geofences and location perimeters
  • Track device location and lock lost or stolen devices
  • Set predefined triggers and alerts
  • Sound an alarm using the anti-theft module


Device and User Tracking

  • Total and active users
  • Detailed device usage reports
  • Active and connected devices
  • Last device commands
  • Device OS distribution
  • Sound an alarm using the anti-theft module


SMART Board with iQ Display Management

  • Put displays and devices into different functional groups (e.g. location, discipline, grade level)
  • Schedule over-the-air iQ software updates
  • Set power standby time for displays
  • Report if individual displays are powered off

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