SMART Remote Management

With intuitive dashboards and diagnostics, SMART Remote Management shows a summary view of not only your SMART Board displays with iQ, but your entire mix of devices with the power to efficiently manage them all – no matter their location. SMART Remote Management is flexible and easily scalable from hundreds to hundreds of thousands of devices. By tracking and reporting a variety of parameters, you can know the status of your device fleet and users in real-time.

Available by subscription or included in selected SMART Board interactive displays.*

Applications:

Support and maintenance

• Provide remote assistance by taking control of device screen
• Initiate multiple support sessions simultaneously
• Centrally manage apps, devices and operating system (OS) settings and updates
• Apply and impose device, apps and web usage policies, either manually or triggered
• Streamline software distribution and OS updates for the entire device fleet

Security and alerts

• Send instant messages to device fleet
• Blacklist /whitelist website URLs
• Create geofences and location perimeters
• Track device location and lock lost or stolen devices
• Set predefined triggers and alerts
• Sound an alarm using the anti-theft module

Device and User Tracking

• Total and active users
• Detailed device usage reports
• Active and connected devices
• Last device commands
• Device OS distribution
• Sound an alarm using the anti-theft module

SMART Board with iQ Display Management

• Put displays and devices into different functional groups (e.g. location, discipline, grade level)
• Schedule over-the-air iQ software updates
• Set power standby time for displays
• Report if individual displays are powered off